Frequently Asked Questions
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What is a cold DM?
A cold DM is a message sent to someone on X to introduce yourself or your business, aiming to gain a favor, sale, or opportunity. -> Read More
Why should I use XIA for cold DMs?
Cold DMs on X are a powerful marketing tool, especially when you send the right message to the right person. XIA helps you find ideal leads, craft personalized messages, and automate your outreach. -> Read More
Can I send bulk DMs on X?
Yes! X allows up to 500 DMs per day. With XIA, you can send up to 1,000 daily, depending on your plan. As long as you’re not sending spammy or suspicious messages, you’re in the clear. -> Read More
How can I DM users who replied to my tweet?
It’s easy! In XIA, head to ‘Contacts,’ create a new list, and choose the option to ‘Search by tweet participants.’ Enter the tweet URL, and XIA will pull in all users who replied. You can then send personalized bulk messages in minutes. -> Read More
Is there a free trial available?
Absolutely! We offer a 3-day free trial so you can see how XIA works before committing. -> Read More
How does XIA personalize my messages?
XIA’s AI personalizes messages by analyzing X profiles, recent tweets, and other key details to make your outreach feel more tailored and engaging. -> Read More
What if my X account gets suspended?
No worries! XIA provides pre-verified accounts, and if your account gets suspended, we’ll restore or replace it for you. -> Read More
How many messages can I send per day?
Depending on your plan, you can send anywhere from 50 to 1,000 DMs per day. -> Read More
Can I use multiple accounts with XIA?
Yes, our SCALE and ENTERPRISE plans allow you to manage multiple X accounts seamlessly. -> Read More
What happens if I cancel my subscription?
You can cancel anytime. After cancellation, you’ll still have access to all features until the end of your billing period. -> Read More